Sample Dispatch Clerk Resume

Posted in Clerk Resume Examples

Tommy Kendall
812 Robinson Switch Rd
Minneapolis, MN 55450
(333)-123-1234
[email]

Job Objective To obtain a Dispatch Clerk position that will allow me to utilize my skills and has potential for growth.

Work Experience:

Dispatch Clerk, May 2004 – Present
Ahern Rentals Inc., Minneapolis, MN

  • Interpreted, analyzed, scheduled, dispatch and route records and correspondence.
  • Dispatched oversized loads to out hauling companies.
  • Cleared, updated and completed customer records.
  • Ensured accurate billing through the use of user friendly, menu-driven programs.
  • Dispatched drivers throughout local City areas and maintained accurate record of driver logs and ensured maintenance and safety of trucks.
  • Worked closely with sales staff in scheduling deliveries and pickups of equipment.
  • Maintained accurate record of driver DVIR and logs; made sure trucks are safe and maintained and repaired when needed.

Dispatch Clerk, March 2002 – April 2004
Ryder Logistics & Transportation, Minneapolis, MN

  • Coordinated with customers and salesmen for delivery directions and ensured that all trucks remain legal and State inspection and DOT ready.
  • Assisted in transferring equipment between cities and communicate with other dispatch managers.
  • Communicated with stores about equipment in dispatch and coordinated for instructions when equipment to be delivered has problems.
  • Assigned field service technicians to field repairs in accordance to urgency and communicated with customers accordingly.
  • Communicated with customers on location of off-rented equipment and with repair shops on repairs.
  • Assigned drivers pick up’s according to need of more deliveries, location, age of off rent, need of equipment type.

Summary of Qualifications:

  • Possess fundamental knowledge of dispatching duties and techniques
  • Ability to interpret maps
  • Ability to communicate clearly and effectively
  • Ability to work any shift assigned, which may include overtime, emergency callouts, weekends and holidays
  • Excellent professional phone skills and ability to communicate clearly
  • Ability to multi-task and work in fast-paced environment
  • Excellent customer oriented personality

Education

Associate Degree in Public Relations, Cuyahoga Community College District, Cleveland, OH

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