Sample Citibank Personal Banker Resume

Posted in Banker Resume Examples

Donald Martin
3467 Davis Court
Metropolis, IL 62960

Job Objective To obtain the position of Personal Banker with Citibank.

Highlights of Qualifications:

  • Admirable experience in processing accounts for consumers and managing online banking system
  • Sound knowledge of developing professional relations as personal banker
  • Profound knowledge of various investment products
  • Immense knowledge of customer service processes and regulations
  • Familiarity with federal and State banking regulations
  • Proficient with basic office equipment and MS office applications
  • Ability to coordinate with clients to explain bank technologies
  • Ability to design innovative solutions for issues
  • Ability to develop and implement sales plans
  • Ability to implement various financial and business strategies
  • Strong selling, cross-selling and referral skills

Professional Experience:

Citibank Personal Banker
Citibank, Metropolis, IL
August 2007 – Present

  • Identified prospective customers for Citibank and participated in cross selling activities.
  • Coordinated with prospective customers and analyzed individual requirements.
  • Developed strategies for outbound sales and facilitated growth of business.
  • Designed and implemented sales and credit strategies as per branch business strategies.
  • Organized regular meetings with segment partners to evaluate all objects.
  • Assisted clients to efficiently resolve any issues in transactions.
  • Scheduled periodic meetings and provided information for all client transactions.
  • Participated in branch events and invited all clients and prospective clients to it.

Citibank Personal Banker
Sterling Bank, Metropolis, IL
May 2004 – July 2007

  • Provided assistance to customers to select appropriate investment and insurance product.
  • Ensured compliance to all Citibank policies and procedures in all transactions.
  • Analyzed customer requirements and recommended appropriate products as per satisfaction.
  • Developed and implemented an individual sales plan for every customer.
  • Utilized various bank financial tools for smooth sales processes.
  • Provided all existing and prospective customers optimal Citibank services.
  • Participate in various meetings to resolve all customer issues efficiently.
  • Maintained knowledge of all local and state regulations in United States.


Bachelor’s Degree in Banking and Finance
Western Carolina University, Cullowhee, NC

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