Sample Chase Personal Banker Resume

Posted in Banker Resume Examples

Kitty Deweese
1931 Berry Street
Colorado Springs, CO 80915

Job Objective Seeking employment as Personal Banker with CHASE Bank.

Highlights of Qualifications:

  • Immense experience in providing optimal customer services through outbound telephone calls
  • Exceptional knowledge of all banking product and services
  • Profound knowledge of retail banking services and loan products
  • Wide knowledge of cash handling processes for banking services
  • Ability to explain all services and products accurately to clients
  • Ability to comply to all operating policies and procedures
  • Ability to work on flexible schedule to cater to client requirements
  • Ability to present products and services on bank portfolio

Professional Experience:

Chase Personal Banker
Great Southern Bank, Colorado Springs, CO
August 2007 – Present

  • Analyzed customer requirements for all financial products and services.
  • Monitored all customer issues and assisted in efficient resolution of transactions.
  • Coordinated with customers and ensured face to face interactions.
  • Provided assistance to customers and administered all teller transactions accurately.
  • Managed all customer paperwork and ensured compliance to processing policies.
  • Analyzed client policies in bank and provided upgrade to present policies as per requirement.
  • Facilitated help for all customers in vase of any special services.

Chase Personal Banker
West Suburban Bank, Colorado Springs, CO
May 2004 – July 2007

  • Coordinated with customers and ensured regular interaction with clients.
  • Monitored various requests and complaints from all clients and ensured timely resolution.
  • Analyzed sales and service of all contact center employees and ensured efficiency.
  • Identified sales processes and assisted to make closing on all sales calls.
  • Provided assistance to all personal banking processes in coordination with supervisor.
  • Prepared documents for all accounts and assisted to minimize risks.
  • Participated in training programs to increase skills to facilitate sales.
  • Ensured compliance to all banking policies and procedures as per guidelines.


Bachelor’s Degree in Banking and Finance
Bismarck State College, Bismarck, ND

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