Sample IT Support Assistant Resume

Posted in Assistant Resume Examples

Steven Crowe
651 George Crowe Rd
Joliet, IL, 60435
(222)-123-4567
[email]

Objective To obtain the IT Support Assistant position and utilize my experience and skills for the successful completion of each job task.

Summary of Skills:

  • Operational knowledge with Mac operating systems and Windows operating systems
  • Proficient in Microsoft Office – Excel, Visio, PowerPoint, Project, Word, Microsoft Access and Adobe Creative Suite software
  • Excellent organizational, written and verbal communication skills
  • Ability to communicate with management, staff and other administrators
  • Sound knowledge of email and networked systems.
  • Ability to multitask while working with people in various agencies

Work Experience:

IT Support Assistant
Liberation Programs, Inc., Joliet, IL
August 2005 to till date

  • Answered phone calls and responded to voicemail.
  • Created, escalated and tracked tickets in the Web Help Desk.
  • Performed desktop support visits and supported Faculty Technology Center.
  • Scheduled floating computers and mobile carts.
  • Accompanied Asset developments and refresh cycles for technology.

IT Support Assistant
Camber Corporation, Joliet, IL
May 2000 to July 2005

  • Performed and conducted administrative activities such as accepting deliveries.
  • Ordered office supplies and maintained properly functioning office equipment.
  • Created, edited and maintained company departmental documents.
  • Approved Departmental Invoices in OnBase and processed IT invoices for payments.
  • Coordinated travel arrangements for the Vice President of IT and members of their staffs.

Education

Bachelor’s Degree in Business Administration
University of Utah, Salt Lake City, UT

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