Sample Ticket Agent Resume

Posted in Agent Resume Examples

Michael Byrne
2834 Monica Ct SW
Albany, NY 12201
(111)-123-1234
[email]

Summary
A highly efficient individual with a wide range of experience in training staff and handling operations related to tourism and the travel industry; has the ability to perform various kinds of reservation transactions which include booking, ticketing, bursting, interacting with vendors to make sure reservation specifications are correct and on time; ensures that exceptional customer service is given to each customer; above-average computer applications skills; an expert in performing general office functions.

Professional Experience:
Ticket AgentJanuary 2007 – Present
ABC Incorporated, Albany, NY

Responsibilities
Responsible for booking hotel reservations and managing customers’ package specifications.
Ensured correct formatting of ticket transaction data.
Offered sales services and prepared sales techniques.
Confirmed domestic and international ticketing.

Ticket AgentJune 2004– January 2006
East Bay Corporation, New York, NY

Responsibilities:

  • Responsible for booking hotel reservations and managing customers’ package specifications.
  • Ensured correct formatting of ticket transaction data.
  • Offered sales services and prepared sales techniques.
  • Confirmed domestic and international ticketing.

Ticket AgentJune 2004– January 2006
East Bay Corporation, New York, NY
Responsibilities:

  • Responsible for booking hotel reservations and managing customers’ package specifications.
  • Ensured correct formatting of ticket transaction data.
  • Offered sales services and prepared sales techniques.
  • Confirmed domestic and international ticketing.

Ticket AgentJune 2004– January 2006
East Bay Corporation, New York, NY

Education
Bachelor of Science in Tourism
Stanford University, CA

Skills:

  • Self-motivated, devoted and decisive
  • Has excellent time management skills along with exceptional organizational qualities
  • Wide experience in training staff
  • Vast exposure in tourism and the travel industry
  • Ability to perform various kinds of reservation transactions which include booking and ticketing
  • Excellent in computer applications
  • Expert in performing general office functions

Awards and Affiliations
Member, American Association of Sales Professionals
Member, American Society of Travel Agents

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