Airport Agent Resume

Cody Sowell

2764 N Macondray Ln

Bristol, TN 37620

[email]

Job Objective Seek an Airport Agent position where I can apply my experience and efficiently contribute to the company’s growth.

Work Experience:

Airport Agent, May 2004 – Present

Allegis Group, Bristol, TN

• Maintained safety and security of the ramp at all times.
• Checked customer safety during boarding and deplaning, and assisted customers in a friendly and courteous manner.
• Transferred baggage to all airlines.
• Observed safe ground handling procedures and maintenance of ground handling equipment, including the performance of equipment checks.
• Complied with all safety procedures and Station Policies.

Airport Agent, March 2002- April 2004

National Car Rental, Bristol, TN

• Assigned for courteous, prompt, accurate and careful handling of customer baggage, airfreight and COMAT.
• Serviced aircraft as needed such as aircraft lavatories, portable water, window wash, de-icing and commissary items.
• Assisted in ramp set-up and storage of equipment and baggage.
• Communicated constantly with Flight Crew personnel and other ground personnel.
• Performed miscellaneous duties as assigned by Supervisor and Manager.

Summary of Qualifications:

• Remarkable ability to complete a background investigation, including FBI fingerprints, criminal history and pre-employment drug test
• Ability to work under stressful situations and tight time constraints
• Profound ability to fluently read, write, speak and understand English, Spanish and French
• Ability to push, pull, move up to 200 lbs and bend, kneel, squat repeatedly
• Excellent oral and written communication skills
• Problem solving skills to select, organize and logically process relevant information
• Strong analytical and interpersonal skills
• Ability to effectively deal with internal and external customers

Education

Associate Degree in Travel and Tourism, Brunswick Community College, Bolivia, NC