Sample Airline Ticket Agent Resume

Posted in Agent Resume Examples

Bradley Andersen
10541 Peruvian Way
Carson, CA 90746
[email]

Job Objective To obtain an Airline Ticket Agent position that will allow me to utilize my skills and has potential for growth.

Work Experience:

Airline Ticket Agent, May 2004 – Present
AirTran Airways, Carson, CA

  • Assisted passengers requiring special assistance to board and depart conveyance.
  • Informed travel agents in other locations of space reserved or available.
  • Announced arrival and departure information, using public-address system.
  • Communicated customers and Ticket Agents to advise of changes with travel conveyance and to confirm reservation.
  • Sold and assembled tickets for transmittal or mailing to customers.
  • Answered inquiries made to travel agencies or transportation firms, such as airlines, bus companies, railroad companies and steamship lines.
  • Checked baggage and directed passenger to designated location for loading.

Airline Ticket Agent, March 2002– April 2004
Swissport USA, Inc., Carson, CA

  • Provided specified space to customers and maintained computerized inventory of passenger space available.
  • Determined availability of spaces on travel dates requested by customer.
  • Arranged reservations and routing for passengers at request of Ticket Agent.
  • Examined passenger ticket or pass to direct passenger to specified area for loading.
  • Planned route and calculated ticket cost, using schedules, rate books and computer.
  • Interpreted coded data on tickets to ascertain destination and assigned boarding pass.

Summary of Qualifications:

  • Outstanding ability to handle ticket sales for airlines at airports
  • Profound ability to maintain neat appearance in accordance with airline standards
  • Excellent communication skills to deal with customers in every aspect of the position
  • Ability to subtract, add, divide and multiply in all units of measure, using whole numbers, decimals and common fractions
  • Excellent ability to compute rate, ratio, and percent and to draw and interpret bar graphs
  • Ability to write reports, business correspondence and procedure manuals
  • Ability to effectively present information and respond to questions from customers and the general public
  • Flexibility to work necessary hours including evenings, weekends & holidays

Education

Associate Degree in Travel and Tourism, South Louisiana Community College, Lafayette, LA

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