Sample Airline Reservation Agent Resume

Posted in Agent Resume Examples

Jonathan Bradley
2042 County Road 73
Lansing, KS 66043
[email]

Job Objective To obtain an Airline Reservation Agent position and utilize my experience and skills for the successful completion of each job task.

Work Experience:

Airline Reservation Agent, May 2004 – Present
Republic Airways Holdings, Lansing, KS

  • Provided travel information over the telephone to customers of the airline.
  • Processed flight reservations by accepting payment over the phone for ticket purchases.
  • Operated telephone headset and used a reservation system on computer network.

Summary of Qualifications:

  • Admirable experience in providing excellent sales and customer service
  • Sound knowledge of airline reservation procedures
  • In depth knowledge of Frontier and Reservations policies and procedures
  • Exceptional typing skills (50 W.P.M)
  • Strong verbal and written communication skills
  • Uncommon ability to work under pressure
  • Able to work on weekends, holidays and overtime hours
  • Ability to de-escalate callers and work toward finding solution

Education

Associate Degree in Travel and Tourism, Tidewater Community College, Norfolk, VA

We know how to prepare a professional resume!