Sample Remedy Administrator Resume

Posted in Administrator Resume Examples

Todd Capasso
2334 Hartway Street
Florence, SD 57235
(123)-758-6154
[email]

Job Objective Seeking Remedy Administrator position with a quality organization in which to use my skills and special abilities to contribute to the growth of the organization.

Highlights of Qualifications:

  • Remarkable experience of administering Remedy v7 AR – Action Request Service Management tool
  • Huge knowledge of Remedy AR System Administration procedures
  • Deep knowledge of creating Service Management technical support
  • Familiarity with database management, HTTPS and SQL environments
  • Amazing ability to grasp customer’s Remedy system
  • Outstanding ability to implement technical solution
  • Superior customer service skills
  • Excellent analytical and problem solving skills

Professional Experience:

Remedy Administrator
Catapult Technology, Florence, SD
November 2007 – Present

  • Enforced Remedy applications and workflow enhancement.
  • Established customized Remedy forms.
  • Set up Remedy ARS system.
  • Outlined new AR client and web applications.
  • Aided web based applications.
  • Imparted after hours and on-call support.

Remedy Administrator
CyberTec, Inc, Florence, SD
December 2003 – October 2007

  • Provided reliable backup and recovery of data.
  • Set up servers and managed network applications.
  • Aided database design and schema layout.
  • Managed outlining of weekly reports.
  • Evaluated present performance of application.
  • Handled application and documentation preparation.

Education

Bachelor’s Degree in Computer Science
Middle Georgia College, Cochran, GA

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