Technical Support Analyst Responsibilities and Duties

Develop, test and implement new technologies.

Deploy software, hardware and networking systems and provide technical support.

Perform root cause analysis, troubleshoot and resolve problems.

Develop and execute service delivery projects.

Initiate and implement relevant technologies and product services.

Provide technically the best and accurate solutions to customers.

Implement established procedures and processes to meet client objectives.

Recommend suggestions to improve efficiencies.

Build and configure PC systems for employees.

Document and update all interactions and interventions.