Oversee administration and availability of 600 servers across 12 data centers.
Coordinate team’s activities with IT organizations.
Identify and resolve issues, handle escalation and communicate to management.
Follow established standards and change management policies.
Manage system engineers’ team to support new product development.
Lead and direct requirements and architecture process areas.
Drive technical excellence for meeting technical standards and processes.
Oversee, measure and assess global system performance.
Plan short and long range projects to increase system efficiency.
Drive system platform adoption and usage.
Handle current engineering systems.
Handle routine maintenance and troubleshoot unexpected issues.
Manage supplier contracts, maintenance agreements and upgrades.
Manage 8 Windows Administrators and Engineers.
Analyze existing operating procedures and determine development and quality improvement plan.