Greet and talk to customers in a courteous manner.
Handle inbound calls from customers.
Answer and respond to customer inquiries regarding merchandise.
Assist customers in locating the merchandise they need.
Display merchandise on racks in an attractive manner.
Prepare list of items to be re-stocked.
Assist customers in completing the purchases.
Handle refunds, returns and exchange of merchandise.
Maintain and manage store room neat and tidy.
Follow check list after opening and before closing the shop.