Sales and Service Specialist Responsibilities and Duties

Develop and maintain close professional relations with branch and potential customers to attain team sales goals.

Provide exceptional quality of customer service.

Resolve complex service problems or refer apt associate to guarantee client satisfaction plus retention.

Provide proactive sales tasks of basic products to refer more complex requests to sales and service associate with detailed expertise.

Ensure to process transactions suitably and efficiently to develop customer confidence plus trust on basis of established procedures and policies.

Develop and evaluate weekly and monthly sales reports.

Prepare summary of sales performance against established objectives.

Perform as liaison with sales and service staff to identify support needs.

Convey effectual sales practices, develop sales call kits and report sales initiatives.

Lead and direct company responsibilities for region like complaints, correspondence, advertising and seminars etc.

Coordinate with marketing representatives to assist sales campaigns with client lists, marketing materials, market data and campaign information.

Assist company standards to meet established goals, objectives and selling skills.

Explain selling behaviors steady with sales guidelines.

Assist positive work atmosphere with management as well as co-workers throughout organization.

Ensure to embrace personal education, training and development.