Coordinate with test team and administer all processes and procedures and ensure compliance to all quality goals and manage all projects.
Prepare reports for all project statistics on monthly basis and analyze all project metric data and provide training to all project members.
Evaluate all customer complaints for quality and escalate issues if required and provide training to all project teams and perform required audits and perform root cause analysis and recommend preventive and corrective actions.
Maintain knowledge of all ISO 900 Quality systems and process standards and provide training to staff for same and evaluate all procedures to ensure adherence to all guidelines.
Prepare reports for all resource utilization and develop all project estimates and schedules and coordinate with all stakeholders and participate in various meetings.
Design all test methodologies and perform regular regression tests on all processes and design all project deliverables and manage all test environments.
Manage all communication with business partners and senior management to achieve all project objectives and perform tests on same and manage multiple functional areas.
Perform end to end tests on all processes and design all program documents and as per resource requirements and administer all test activities for all phases.
Develop all test plans and perform troubleshoot on systems and analyze all test resources to resolve issues and manage all communication with senior management to achieve all objectives.