Work with Client Managers and Project Managers to understand and analyze the client requirements.
Present the client requirements to the design team so as to design and deliver solutions as per client needs.
Assist in design, development, and management of new, existing or acquisition products.
Participate in design sessions for development of new functionality and for customization of existing functionality.
Review product performance against client requirements so as to provide optimal product.
Perform product demonstrations for both prospective clients and existing clients as needed.
Ensure that technical team maintains the product demonstration equipment and supplies in good working condition.
Develop expertise in product knowledge, technical knowledge, and industry and process knowledge in relevant product areas.
Maintain a thorough understanding of marketplace, competitors and industry trends in order to identify new business and marketing opportunities.
Develop product reference document and product courseware for customers.
Ensure marketing and training materials are fully compliant and appropriately updated and distributed.
Create and maintain a product marketing plan for increasing sales and revenue.
Train sales team in product knowledge.
Address customer queries in timely fashion.
Work with management and client to determine product roadmap and milestones.