Develop operational procedures and standards to achieve business goals.
Develop budget plans to control expense and meet cost objectives.
Develop strategic plans to improve operational efficiency.
Schedule monthly meetings to discuss about concerns, budgets and business improvements.
Assist in development and delivery of all client projects.
Manage staffing requirement and assignment for client projects.
Coordinate with Operation Managers to implement projects within allotted time and budget.
Coordinate with HR team in recruitment and training of new personnel.
Provide support and guidance to operations team as and when needed.
Monitor performance metrics and evaluate operational effectiveness.
Ensure that operations team follows safety and security procedures.