National Accounts Manager Responsibilities and Duties

Manage all aspects of account management and business development processes.

Supervise daily activities of account team to ensure business growth and profitability.

Identify and contact potential customers for new business opportunities.

Build positive relationship with existing customers for repeat business.

Monitor competitor products, pricing, weakness and strengths to accordingly develop business strategy to achieve corporate goals.

Develop sales plan and strategy to increase business opportunities.

Provide monthly business reporting and forecasting to management.

Collaborate with account team to determine selling and marketing strategies.

Track sales information and sales tools and submit weekly reports on sales opportunities to Director of National Accounts.

Maintain a database of potential customers, prospect plans and business operations.

Maintain integrity and quality in all business related operations and activities.

Respond personally to the customer’s queries and complaints promptly and professionally.

Coordinate with national accounts team to handle start up and current account activities.

Prepare and deliver business presentations to customers.

Develop business proposals and contracts for management and customers.