Provide first level support for end user problems/issues.
Provide technical assistance to end-users in design, installation and support of PC hardware/software systems.
Ensure all demonstration and instructional equipment are functioning correctly.
Setup and install PC hardware/software, network applications, and related services.
Design and implement IT networks.
Maintain networking devices such as servers, routers, printers, etc.
Troubleshoot and resolve PC hardware/software, printers, and network related problems.
Develop and maintain IT service documents.
Update and maintain inventory of hardware and software components.