Monitor and manage all communication and resolve networking problems through effective implementation of preventive measures for IT network.
Determine and maintain all programs according to company and vendor standards.
Establish and ensure maintenance of notification according to requirements and monitor effects on system.
Inspect and recommend appropriate installation of operating systems and ensure better optimization process.
Analyze and identify all technical problems and provide consultation and training to help all users.
Assist users and provide PC, laptop, printer and network break support.
Analyze IT network systems and ensure compliance to all IT standard practices for job.
Prepare and maintain all records and files in relation to IT assets, network performance and problems.
Assist users and communicate all IT policies to users and ensure user compliance.
Develop and facilitate various initiatives to develop user compliance activities.
Analyze and resolve problems and provide backup to company telephone system.
Implement and ensure upkeep of daily tape backups.
Maintain and implement all procedure required for all IT projects.
Prepare designs and supervise Windows 2003/2008 server environments for outdoor and indoor clients.
Monitor all medium to standard technical programs and provide technical support for same.
Ensure optimal level of customer service and resolve all client requests and incidents.