Conduct network troubleshooting to segregate and identify general network problems.
Manage, maintain and update onsite and customer site copiers, printers and fax machines.
Support Online Circular production applicable processes.
Maintain all local software and hardware licensing to ensure conformance.
Support determination of local and customer needs for yearly budgeting process and request for proposal processes.
Perform with UPS to manage all UPS workstations along with existing and operational printers.
Perform as back-up support on entire workflow systems for Ad Print and Production Services.
Support in workflow evaluation and improvement.
Maintain server, upgrade, secure, system backups and disaster recovery preparation.
Support implementation and planning of deletions, additions and major changes to support regional infrastructure.
Recommend software and hardware solutions comprising of upgrades and new acquisitions.
Install software, maintain and introduce training as needed.
Maintain and secure passwords, file system security and data integrity for desktop environment.
Maintain and update documentation of procedures and configurations.
Manage entire purchase of inventory related to hardware, software and other IT supplies.
Develop and maintain vendor relations.
Inform senior staff about industry innovations and recommend relevant upgrades.