Inside Sales Consultant Responsibilities and Duties

Posted in Job Responsibilities

Perform as consultant to identify sales opportunities with prospective customer accounts.

Develop and manage relations with new buying accounts.

Plan and execute telemarketing along with prospecting objectives.

Provide clients with complete details on products and services.

Ensure to upsell services and products as appropriate.

Identify, search and solve client issues as trained.

Transfer all customer calls to apt staff as necessary according to be trained.

Ensure to track on customer inquiries still pending to be resolved.

Record customer reports, notes and logs.

Ensure to alert team manager of client trends as well as technical problems.

Attain customer contractual objectives and metrics associated to provide client excellent service.

Recommend sales process improvements through consultancy.

Ensure to follow allocated schedule and comply with attendance policy.

Ensure to complete needed training and orientation classes.

Support on job training for all new consultants.

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