General Sales Manager Responsibilities and Duties

Posted in Job Responsibilities

Oversee sales and marketing activities to achieve corporate revenue goals.

Plan and assign daily workload to sales team.

Interview, hire and train sales representatives.

Evaluate performance of sales team and provide appropriate feedback.

Provide guidance to sales representatives in their assigned duties.

Respond to escalated customer complaints in a timely manner.

Develop new sales techniques for business growth and profitability.

Understand customer needs and suggest changes in products to meet these needs.

Address customer inquiries about products and services offered.

Identify potential customers and build strong relationship with existing customers.

Provide excellent services and ensure customer satisfaction to build business.

Represent company brand in sales conferences and trade shows.

Assist customers in selecting the right products based on their needs and specifications.

Identify selling strategies and opportunities to increase revenue.

Evaluate current sales processes and recommend improvements.

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