Fraud Specialist Responsibilities and Duties

Posted in Job Responsibilities

Provide assistance to victims of identity theft.

Provide necessary counseling and education regarding theft cases to potential victims.

Collect information on theft from victim by phone or by direct interaction.

Analyze the identity theft information to understand the seriousness of the theft.

Maintain database of customer personal data and theft case information for timely retrieval and analysis.

Analyze customer statements, affidavits and evidences to resolve identity theft cases and claims.

Communicate with government and law enforcement agencies and creditors to gather information for theft cases.

Stay updated on new laws and policies regarding identity theft.

Coordinate with law enforcement agencies to assist in tracking and prosecuting of felons committing fraud.

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