Develop engagements for new product developments and product upgrades.
Work with customers and project team to determine deployment requirements.
Evaluate existing deployment procedures and recommend improvements.
Assist in deployment risk assessment and mitigation activities.
Analyze deployment issues and provide effective resolutions.
Coordinate with management to develop deployment communication plan and deployment continuity plan.
Provide job trainings and cross trainings to team members on deployment approaches.
Understand clearly company’s deployment processes and standards.
Develop deployment documentations for customers and maintain training and learning materials for team.
Provide product implementation trainings to customers as needed.
Provide 24×7 customer support during deployment.
Schedule meetings and report deployment status to management on regular basis.
Provide post-deployment support to customers as needed.