Provide best service quality to customer always, establish example for immediate as well as hotel wide personnel.
Ensure property compliance and execution of Operational Procedure’s Guidelines.
Interact everyday with Sales Coordinator for sales information required for professional execution of all commitments.
Participate in imperative Hotel Programs and Community Activities.
Participate actively in all weekly sales meetings.
Participate any brand needed training and meetings as requested by Sales Director and General Manager.
Ensure to accommodate all guest special requests as and when possible.
Inform Sales Director of potential opportunities or concerns with customers and special projects progress.
Head responsibility to know respective hotels’ emergency methods.
Execute any Management’s reasonable request being capable of performing.
Ensure clarity of communication amongst cluster properties.
Ensure to attain knowledge about occupancy and average rate in hotel.
Supervise room inventory as well as rate programs.
Represent organization hospitality and hotel professionally always.
Comply with all company procedures and policies.