Research plus review more complicated corporate action events using database system.
Identify all eligible holders, develop and ensure to distribute notifications related to corporate market events complex in nature.
Resolve all discrepancies, ensure to take action on everyday matters as well as inquiries from all external clients plus internal departments.
Ensure to escalate more complicated issues complying procedures to assure timeliness and processing accuracy.
Interact with customers and varied departments on all routine matters as well as inquires.
Conduct different associated auditing functions.
Support with varied related duties as needed for ad hoc reports or projects.
Interpret and manage controls and risks within all group functions.
Convey and manage entire event deadlines with customers both external as well as internal.
Ensure to reconcile SWIFT MT564 (notifications) as received from global custodian versus customer positions held at back-office systems.
Develop and maintain position to reconcile short, long, borrowing plus lending.
Head responsibility to manage claim process to providers of company stock lender on customer’s behalf having borrowed positions over XD to enhance relations with clients.
Convey necessary instructions to all customers.
Monitor and record entire instructions received of corporate event from stock lender to company.
Manage Proxy Voting service with all custodian as needed by customers.