Perform regular analysis on all productivity metrics and recommend improvements on redesign and schedule analysis for all product lines.
Perform periodic departmental quality audit to improve efficiency and analyze all workflow processes.
Provide recommendation and coordinate with other departments to recommend enhancements to collection processes.
Assist to collect and prepare collection reports on weekly basis and evaluate process and measure efficiency of all portfolios and forecast all monthly collection objectives.
Perform regular evaluation on all electronic invoicing system.
Determine required payment dates and coordinate with project managers to resolve all collection issues and reconcile all unapplied cash accounts.
Coordinate with legal departments to compile all bankruptcy claims and maintain log of all correspondence with customers and provide all required information on loans and titles.
Prepare assignment reports on monthly basis for all credit card accounts and collection agency and maintain journal entries on monthly basis and evaluate all collection calls.
Analyze collection processes to recommend improvements.
Coordinate with team members to resolve all credit issues and manage large amount of data and ensure compliance to all contracts.
Assist manager to provide resolution for all collection and manage large amount of data for invoices and maintain knowledge on all variances to ensure prevention in reoccurrence.
Interpret all complex terms for collection process and affiliate agreement terms and maintain relationships with all internal and external customers.