Client Representative Responsibilities and Duties

Posted in Job Responsibilities

Interact with clients to understand their business needs and priorities.

Provide excellent services and ensure client satisfaction.

Maintain positive and long-term client relationships for business growth.

Handle client communications timely and effectively.

Draft client proposals and deliver business presentations to clients.

Provide daily support to address client requests and inquiries.

Resolve client issues promptly and accurately.

Maintain frequent contacts and follow-ups with clients.

Identify new business opportunities with clients to achieve revenue goals.

Maintain a database of new and existing customer information.

Develop client contracts and perform client negotiations to close sales.

Recommend workflow improvements to ensure client satisfaction.

Ensure in compliance with company policies and practices.

Stay updated with company products, services, and promotions so as to address client queries accurately.

Represent company brand in client meetings, discussions and conferences.

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