Client Relationship Associate Responsibilities and Duties

Posted in Job Responsibilities

Interact with clients to clearly understand their requirements and provide appropriate services.

Maintain frequent communication and follow-up with clients.

Build positive and long-term client relationships for business growth.

Prepare business presentation and draft reports for clients

Organizing regular meetings and handle client communications.

Analyze and resolve client concerns in timely and professional manner.

Provide excellent client support and ensure client satisfaction.

Escalate and discuss complex client issues with management for resolutions.

Interact with clients to execute ongoing and ad-hoc projects.

Attend educational trainings for professional growth.

Follow company standards and ensure high quality and productivity.

Work with cross functional teams to address client requests and inquiries.

Maintain high level of professionalism and competence when dealing with clients.

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