Determine all technology requirements of company and prepare appropriate growth and development plans.
Coordinate with various business units and develop ways to improve efficiency of all projects and supervise all aspects of technology architecture.
Establish service level requirements and ensure compliance to all SLA for projects and monitor all It requirements as per requirements.
Administer all computer operations and provide support to all production systems and ensure compliance to all company guidelines to develop various improvement programs.
Develop and maintain professional relationship with all service providers and IT team and provide technical expertise on same.
Develop, execute and maintain achievement of all departmental goals and objectives.
Monitor all contracts and negotiate with all vendors to manage programs effectively and ensure optimal staff for all successful implementation of all services processes and methods.
Prepare and implement department budget and design test discovery recovery plans to provide continuous growth.
Maintain knowledge on all industry trends and perform research on various product portfolios.
Monitor competition business and process, assess market requirements and prepare strategies accordingly.