Brand Ambassador Responsibilities and Duties

Posted in Job Responsibilities

Gather information on all customer requirements and maintain knowledge on new product line and facilitate customers with account opening.
Monitor all queries for products and services from customers and provide recommendations for brand improvement.
Administer all client new products and assist customers to provide required feedback and facilitate participation on all events and encourage customer to buy client products.
Provide feedback to client to improve sale of all brand products and handle all telephone calls and emails.
Monitor all customer inquiries and provide subject matter expertise on same and assist to provide an efficient ambassador for brand.
Manage all emails and calls for brand associate information and transfer same to appropriate department and maintain confidentiality of al personal information.
Develop strategies to increase brand awareness and maintain effective relationships with all accounts and key media agencies.
Assist wholesaled and distributors to facilitate sales and identify all opportunities to increase sale of brand and prepare reports for all competitor activities.
Develop and maintain professional relationships with all store managers and sales staff and provide training on all products from brand portfolio.
Maintain neat and clean sale area and facilitate visibility of brand through appropriate display.
Install sampling booths to engage all consumers and stock all merchandise on shelves.
Monitor all vendor objective goals and provide optimal level of customer services and recommend improvements to vendor line sales.

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