Banking Customer Service Responsibilities and Duties

Posted in Job Responsibilities

Deliver qualitative services to customers.
Promote bank products and services.
Build customer relationships.
Maintain and manage existing accounts.
Capture new accounts.
Respond to customer inquiries and resolve.
Maintain customer database and update periodically.
Assist customers in depositing and withdrawing cash.
Refer complex issues to the management.
Ensure best practices in rendering services to customers.

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