Account Associate Responsibilities and Duties

Posted in Job Responsibilities

Coordinate with Account Managers and Sales Executives to achieve sales objectives.
Analyze and prepare revenue reports, expense reports, and other business transaction reports.
Maintain accurate and complete customer account information.
Assist in determining pricing quotes for customers.
Coordinate with Account Mangers in determining new business opportunities with potential customers.
Provide responses to customer inquiries in a professional manner.
Resolve customer issues/concerns in a timely manner.
Ensure customer satisfaction by providing high quality customer service.
Support and manage existing customer accounts.
Provide daily support of business operations to customers.
Identify business initiatives and improvements.
Prepare business presentations and reports for customers.
Prepare and deliver customer account reports in timely and accurate manner.
Manage change requests for customer accounts.
Ensure consistency and accuracy of customer account deliverables.

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