The job description of a clinical manager involves managing both the medical and administrative aspects of a healthcare facility. Such a manager can work in a physician’s office, a skilled nursing facility, a clinic or an outpatient facility.
A clinical manager position is unique in that the individual is both an administrator and a clinician, and handles management duties in both areas.
Essential Duties and Responsibilities of a Clinical Manager
•Manages staff members in clerical, administrative and clinical areas.
•Manages staff recruitment, development and training.
•Supervises daily activities in the facility.
•Develops and implements policies, procedures and work standards.
•Formulates, monitors and enforces budgets.
•Makes purchasing decisions.
•Holds meetings and communicates with staff.
•Ensures that the entire medical operation at the healthcare facility is running a smoothly as possible.
•Supervises staff in a number of departments.
•Attends public meetings to publicize the healthcare facility.
•Handles community outreach programs.
•Strives to improve the overall quality of healthcare for each patient.
•Assists with clinical assessments of patients.
•Helps keep patient medical records updated with the most recent medical treatments.
•Educates patients and their families on available treatment options.
•Works with insurance companies and managed care contractors to help get medical procedures approved for patients.
•Works with staff to select and implement software for electronic health records as required by law.
Required Knowledge, Skills and Abilities
•Must be an expert delegator choosing the right employees for the right task.
•Must have exceptional analytical skills
•Must be an effective decision-maker.
•Strong understanding of finance and how to write a budget.
•Must have excellent leadership skills and the ability to motivate others.
•Must have strong written and verbal communication skills as well as good interpersonal skills.
•Exceptional computer and technological skills.
•Excellent management skills.
•Knowledge of government regulations regarding patient privacy.
•Knowledge of medical terminology.
•Must have strong time management skills and handle multi-tasking effectively.
•Excellent management and leadership skills.
•Must have strong negotiation and persuasion skills particularly when dealing with uncooperative patients.
Education and Experience
•Bachelor’s degree in Medical or Healthcare Administration.
•Master’s degree in Healthcare Management.
•Registered Nurse credentials.
•Experience working in a hospital or other medical facility.
•Experience managing staff in a medical environment.
•Continuing education credits earned each year.
•Must be able to work in the facility each day to ensure that all policies and procedures are being followed and the facility is safe.
•Must be able to work in a team environment.
•Must be able to work in a fast-paced environment.
•Must be willing to work odd or long hours when necessary to ensure quality patient care.
•Time is spent in a climate controlled private office or shared office space.
•Must be willing to travel to satellite offices or other locations to see patients.
•The average manager earns approximately $60,000 per year.
•Salaries range from $50,000 to $100,000 in general depending on the size of the facility, years of experience and level of education.
•Hourly wages average about $40 an hour.