Chiropractic assistants attend to the administrative side of running a chiropractic office. A chiropractic assistant job description describes a minimal amount of medical knowledge, a great deal of administrative skills, and some abilities in marketing and information technology.
Chiropractic assistants work under the supervision of a fully licensed and accredited chiropractor, attending to the management of the medical office, checking in patients, and taking care of anything else the chiropractor might need to effectively run a medical practice.
Essential Duties and Responsibilities of a Chiropractic Assistant
•Greets patients and checks them in, confirming their insurance status, the ways in which they will pay, their medical histories, and any other relevant medical information.
•Takes some general diagnostic information including blood pressure, temperature, weight, and height and records this for the doctor’s use in the examination and treatment.
•Manages the practice’s schedule, makes appointments for patients, determines when the chiropractor is available and confirms appointments to make sure patients are on time.
•Collects and processes payments from patients and insurance companies.
•Controls the waiting room, attends to patient needs, and ensures the office runs on time.
•Distributes educational information to patients as instructed by the chiropractor.
•Maintains organized files on all patients.
•Abides by HIPAA laws regarding sharing of personal medical information.
•Attends to email correspondence.
•Answers the phones and addresses all patient questions and concerns.
•Calls in prescriptions to appropriate pharmacies under the chiropractor’s direction.
•Keeps the office clean and presentable, doing spot cleaning throughout the day and thorough cleaning at the end of each business day.
Required Knowledge, Skills and Abilities
•Must be personable with a professional demeanor and able to exercise courtesy and tact with all patients.
•Must be familiar with HIPAA regulations and medical information sharing practices.
•Must be willing to undergo further training for giving x-rays, performing particular therapy treatments, and more.
•Must be willing to embrace a holistic health philosophy and be willing to explain to patients how chiropractic medicine fits into that philosophy.
•Must be able to multitask.
•Must be incredibly intelligent and organized.
•Must have strong communications skills and be able to relate to people from all walks of life.
•Must be proficient with technology with fast typing skills and ability to learn medical and insurance billing software programs.
•Must be a self-starter and able to work with minimal supervision the majority of the time.
Education and Experience
•High school diploma or GED equivalent required.
•Associate’s or Bachelor’s degree recommended.
•Must have two to three years’ experience working with people, preferably in an office or medical office environment.
•Experience with chiropractic medicine preferred.
•Time is spent at the front desk of a chiropractic practice.
•Must be willing to interact with people on a constant basis.
•Must be able to spend long hours sitting, standing, and lifting no more than 25 pounds.
•Must be willing to work some late nights and weekends as needed.
•Median salary of $25,000 a year, with experienced assistants at large practices earning $35,000.
•Experience, medical training and certification, and the success of the practice can all raise pay.