354 Fleming Street
Dothan, AL 36303
Jun 24, 2013
Ms. Marlena Goad
3468 Oakwood Avenue
New York, NY 10019
Dear Ms. Marlena Goad,
I am applying for the position of Technical Account Manager at Intelligenx, Inc.
I have a bachelor’s degree in information science and three years of management experience. I have extensive knowledge of the products your company has to offer with the communication skills to explain how these products work to customers. I have excellent interpersonal and customer service skills with the ability to build good, lasting relationships with customers to encourage repeat business and company growth.
I possess excellent problem solving skills with the ability to ensure users receive friendly and professional assistance when they are experiencing technical difficulties. I have the skills to handle all accounts, help customers make changes when needed and to keep payment information updated. I can also make customers aware of new products as they become available.
I can put together proposals for projects and make suggestions for ways to improve services as new technology becomes available. I have the skills to oversee installations and to make upgrades that will enhance operations. When customers make special requests, I can evaluate the resources to determine if your company can meet these needs. If it cannot, I can offer a suitable alternative.
I have the ability to supervise the staff and handle the administrative duties such as creating and updating reports, creating schedules and assigning tasks. I have experience hiring and training new staff members and I have the ability to make presentations concerning the products you sell.
You can reach me for an interview by calling (123)-966-1306 and I hope to meet with you soon to discuss this position in more detail.