3397 Fire Access Road
Winston Salem, NC 27001
Ms. Betty Walker
JDA Software Group, Inc.
2240 Hilltop Street
Springfield, MA 1115
Dear Ms. Betty Walker,
I am writing to apply for the position of Senior Network Engineer with JDA Software Group, Inc. and my credentials match the requirements in your advertisement.
My experience includes more than five years working as a network engineer where I set up intranets, implemented and updated telephone systems with multi-lines and voicemail and designed and set up security systems. I have the experience and ability to perform assessments to determine the needs of the clients and then to offer suggestions that will enhance their overall performance.
My experience also consist of performing help desk administrative duties that included answering phones, emails and live chat for users who were having problems with their system. I have the ability to troubleshoot to find the source of the problem and then implement a suitable solution to get the user back up and running in a fast and efficient manner.
My personal expertise includes strong analytical skills with the ability to pay close attention to detail, in addition to excellent multi-tasking skills needed to meet tight deadlines and the ability to solve complex problems. I believe in meeting challenges head on and putting forth my best efforts to get the job done.
I always maintain a positive, friendly attitude, provide outstanding customer service and adhere to high ethical standards at all times. I am confident that my experience combined with my bachelor’s degree in information technology, makes me the perfect match for this job and I hope to meet with you soon to discuss this position in person.
You can reach me for an interview by calling (222)-744-1620.
Resume Attached as MS Word Document