Sample Cover Letter For A Customer Service Representative

Posted in Cover Letters

Roberta Ingenuine
13 Wallis Court
Huntingdon Valley, PA 44566
October 31, 2010
Customer Excellence Inc
14 Green Street
Huntingdon Valley, PA 44566
Dear Hiring Manager,
With respect to your advertisement at, I present my resume for the position of customer service representative.
I have been working as a customer service representative for one year. In this time, I have been able to learn and grow my experience tenfold. I have been responsible for inbound/outbound calls, have won customer retention awards, and have increased company profit singlehandedly by 10%. Beyond this, I handled payments, processed new customers, and upsold products on a variety of account. I troubleshot customer complaints and concerns, by fielding them to the appropriate supervisors and/or effectively solving their issues within my power. I have worked hard in the past year’s time, and have a lot to offer Customer Excellence Inc to include: fantastic communication skills, tireless dedication, and stellar problem solving skills.
With this in mind, I ask that you contact me at your earliest convenience, so we might arrange a time to speak more formally about what I can do for your company, Customer Excellence Inc.
Thanks for taking the time to consider my application. I look forward to speaking with you.
Your Signature
Roberta Ingenuine
Enclosure: Resume

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