February 26, 2010
Dominique Rodriguez, Hiring Manager
Call Ready Inc
11 Call Now Terrace
Chicago, IL 88888
Dear Ms. Rodriguez,
I’m writing to inquire about the position recently advertised on CareerBuilder, with regards to a Senior Outbound Call Center Supervisor with your company, Call Ready Inc. I submit my enthusiastic interest, as well as my resume.
I have worked in the call center industry for a total of three years-offering excellent customer service to both inbound and outbound call clients. I add to this over seven years in retail customer service as an associate and also a Store Manager for Rite Aid-responsible for all operations, sales goals, merchandising, and the overall success of the business. These positions trained me to be the best communicator, customer service representative, and leader a person can be-and I extend this to my professional career; and hope to enhance your company with this collection of talents and skills.
I recognize the true significance of the senior call center representative’s position, as it is often the initial contact with the customer who is looking for an answer, to place an order, or to lodge a complaint. In all areas of customer satisfaction, I am well equipped and trained to offer the best solutions to the customer base, and send them away happy in the most timely and convenient of manners.
I am very eager to speak with you further regarding your open position, as I know I could prove to you that I am the best person for the position of Senior Outbound Call center Supervisor. Please review my qualifications and contact me at your earliest convenience, to discuss my background in more detail. Thanks for your time.
Sample Cover Letter For A Call Center Agent
February 26, 2010