945 Fairmont Avenue
Kansas City, MO 64106
Feb 6, 2013
Ms. Alma Warren
Wireless Store Inc.
3705 Sardis Station
Golden Valley, MN 55427
Dear Ms. Alma Warren,
I am excited about the Retail Consultant position available with Wireless Store Inc. and I am confident that I am the best applicant for this job.
I have over two years of experience working in sales where I learned how to provide excellent customers service. I have a talent for making customers feel appreciated and welcome, which I believe is a very important part of this job.
I enjoy working in sales and helping customers find the items they are searching for and I can offer advice that will help them decide which products would suit their needs the best. I have experience issuing refunds and exchanges and I can demonstrate how to use products correctly to help customers avoid problems later.
I have the ability to take in and comprehend a lot of information quickly, so I can learn your company’s policies, rules and regulations regarding procedures, safety and security in a fast and efficient manner. I also have the ability to handle issues involving theft and I can do so in a discreet manner that will draw the least amount of attention from other customers.
I have a very calm and approachable personality with the ability to remain friendly and professional during difficult situations that often occur in this business. I know how demanding an unhappy customer can be but I have the skills and experience to keep the situation under control and to find a solution to the problem.
You can reach me for an interview by calling (111)-423-1321 and I hope to meet with you soon.
Resume Attached as MS Word Document