Sample Guest Service Agent Cover Letter

Posted in Cover Letters

Richard Catanzaro
3143 Tecumsah Lane
Dry Prong, LA 71423

Mar 11, 2013

Ms. Lorine Allen
Fontainebleau Resorts
1099 Hudson Street
Red Bank, NJ 7701

Dear Ms. Allen,

I am applying for the position of Guest Service Agent Fontainebleau Resorts and I hope that you will consider me for this position.

My goal is to secure a position with a well-known establishment such as yours while I pursue my degree in hospitality. While in high school, I worked part-time at a small hotel where I greeted and checked in the guests. If they had any special requests such as a courtesy calls, I logged this immediately before they left the office. I always thanked guests for choosing our hotel and expressed our desire to make their stay a pleasant one.

If the guests needed help with their luggage or assistance finding their room, I assigned someone to assist them with their needs. I answered phones, made reservations and provided callers and guests with information concerning their stay at the hotel such as room rates, check in/checkout times and availability.

I always responded to the guests in a friendly and upbeat manner and worked hard to resolve any issues they had right away. I believe that customer service is vital in the success of a hotel because people want stay where they don’t feel welcome.

I get along well and can work with anyone. I am responsible and I have the ability to follow the procedures and rules set forth by your hotel. I am energetic and know how to motivate others to provide excellent service.

I am working towards a career in the hospitality business and working for your establishment would be a great start. I know that I can provide your guests with the quality service they expect and deserve and I hope to meet with you soon.

You can contact me by calling (222)-613-1212.



Richard Catanzaro

Encl: Resume

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