3818 Hayhurst Lane
Pontiac, MI 48342
Ms. Stacy Bailey
Loews Vanderbilt Hotel
416 Diamond Street
Highlands, NC 28741
Dear Ms. Stacy Bailey,
I am applying for the Front Desk Assistant position with Loews Vanderbilt Hotel.
I have an associate degree in public relations and I worked part-time in the main office of a small hotel chain. During this time, I learn a great deal about the hospitality industry and I would like to advance my career by moving into a position with more responsibilities. I believe this would be a great opportunity and I am sure that I can become a valuable member of your staff.
I can use a computer proficiently, I am an excellent typist and I am familiar with a variety of programs and software used to perform the clerical duties associated with this position. I can take care of all reservations and I have experience accepting all forms of payments. I also have the ability to keep excellent records of the guests checking in and out to ensure no double booking occurs. I can also make note of any special requests the guests have to ensure their stay is a pleasant one.
Greeting guests as soon as they walk in the hotel is very important and I have the ability to make them feel welcomed and appreciated as soon as they walk in. I am very observant and pay close attention to the guests as they enter and leave to offer assistance if needed. I have the ability to follow all company policies and procedures and I adhere to high ethical standards.
I am looking forward to meeting with you soon and you can reach me by calling (111)-771-3041.