2949 Duff Avenue
Brattleboro, VT 5301
Oct 13, 2010
Ms. Nancy Thedford
National Relief Charities
2088 Pritchard Court
Owatonna, MN 55060
Dear Ms. Thedford,
I’m writing this letter in response to the call center director job opening that recently became available. I believe my ability to work in a fast-paced environment without becoming stressed and confused will be a big asset to your company.
To summarize my abilities and the value I can contribute to National Relief Charities, I have listed some of my qualifications below:
•I have excellent analytical and communication skills.
•My experience includes supervising subordinates and working with a variety of computer software programs.
•I have the ability to identify, analyze and come up with solutions to any problems that arise.
•I have an eye for detail and the ability to multi-task efficiently while keeping everything organized.
In my 6 years experience working in this field I have acquired a knack for bringing out the best in people and this makes communication smooth and enjoyable for everyone. When callers are stressed or having a hard time, I can help them relax so I can determine their needs and provide the best customer service possible.
This combined with the ability to adhere to company policy and maintain a professional attitude at all times makes me an excellent choice to fill the position being offered at National Relief Charities. Please call me for an interview at (999)-786-1410 so we can discus my credentials in more detail or email me at [email]
Resume Attached as MS Word Document