What Skills and Experience Does a Strong Medical Receptionist Candidate Need to Include in a Resume?

Posted in Career Blog

A medical receptionist needs to know about both office administration and medical terminology. Quite often, these individuals are required to communicate with patients in addition to keeping schedules organized and other office administrative tasks. A good medical receptionist resume emphasizes the candidate’s attention to detail, communication abilities, and knowledge of medical terminology. Full technical knowledge is not necessary, but a good base helps a lot.
Medical receptionists need to have a minimum of a high school diploma or GED equivalent. Many organizations and community colleges offer associate degrees or certificates in medical reception which can also improve your chances of finding a job. In terms of work experience, any office or medical environment can serve to provide you with valuable job experience. Positions that allow you to improve your communication skills, organizational abilities, or knowledge of basic medical information can all be extremely valuable when you make the move to the medical receptionist field.
The sample medical receptionist resume presented below uses an individual who moved from a general office environment to a job specific to healthcare and who is now seeking a new medical receptionist position. If you can match or exceed the level of experience and education provided here, you have a very good chance at landing a job in this field. If not, you may wish to pursue additional education prior to beginning a job hunt.

Leslie Winters

E-Mail: [email]

9 Sunset Shore
Miami, FL 33101

Professional Summary

Highly motivated medical receptionist seeking a position that will provide professional challenges while also opening up opportunities to help improve office efficiency and ensure that patient needs are met quickly and effectively.
Areas of Expertise

•Communication in a reception environment
•Office organization and administration
•Microsoft Office Suite, Max OS X programs, and Microsoft Outlook
•Calendar maintenance and scheduling
•Medical terminology and basic clinical knowledge

Professional Experience

Medical Receptionist, Lurie Health Center 4/2011 – Current
Fill all responsibilities required for office coordination and medical reception. Key responsibilities include:

•Welcome and greet patients and visitors are they enter the office.
•Optimize clinical calendars and ensure that appointments are kept.
•Maintain organized and clean reception area.
•Notify patients when an appointment is delayed or changed.
•Remain calm and consult appropriate medical experts in emergency situations.

Administrative Assistant, Wiley Publications 2/2009 – 4/2011
Provided office administration and scheduling services for a busy publishing office. Key responsibilities included:

•Served as receptionist for visitors, authors, and editors.
•Maintained budgetary information and financial records.
•Scheduled appointments and maintained calendar for company executives.
•Provided phone correspondence and in-person customer service to visitors and professional contacts.
•Cleaned and maintained office and reception area.
•Filed all publication documents, ensuring that electronic copies were made and that contracts were kept on file for the appropriate length of time.
•Provided additional services as requested.

Education and Certifications

•High School Diploma, Sunnyvale High School, 2008

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