Bank Teller Interview Questions and Answers

Posted in Career Blog

If you will be interviewing for a position as a bank teller, then you will likely be competing with several other candidates. The following bank teller interview questions and answers can make all the difference when it comes time to select the most qualified applicant.

What Will the Bank Gain by Hiring You?
Since there are so many prospective bank tellers competing for jobs nowadays, your interviewer will want to know how you will benefit the bank, first and foremost. You should use this time to discuss all of your good qualities and attributes, and you should even apply those to the bank’s mission statement, if possible. For example, you could say “I am a very detail-oriented and loyal employee with a very strong work ethic. I will always put my best face forward and help each and every customer in the best and most courteous way possible.” Although you should always be honest, you should choose the attributes that you feel are most important to the employer and speak about them.

Are You Comfortable around Large Amounts of Money?
This question may seem silly at first, but if this is the first time that you will be working as a bank teller, you may be surprised by the apprehension that sometimes accompanies working around large amounts of money. Depending upon the bank for which you are applying, you may or may not be required to enter the vault to restock drawers. Similarly, you may be required to process very large transactions for customers that involve thousands of dollars at a time. Your interviewer will want to know that you are not intimidated or apprehensive and that you are perfectly comfortable with assisting customers regardless of the size of their transactions.

Would You Consider Yourself a People Person?
As a bank teller, you will be the ‘face’ of the bank—the first person that people will see and perhaps the only person that customers will associate with the bank overall. Because of this, the bank relies upon you to present the business in the best light possible. You will need to dress professionally, speak professionally, and have a manner that seems personable to the general public. Your answer to this question may sound like “I have always been a people person and I work well with others. I enjoy meeting new people, making small talk and helping them in general. People seem drawn to me when they have issues or problems to sort out.”

Would You Say You Are Attentive to Small Details?
Another important characteristic that your potential employer will want to check out is your attention to detail. You will be required to process hundreds of transactions per day, whether they involve cashing paychecks, making change or even opening new accounts. You will be required to physically count money, enter figures into a computer and much, much more. You should answer with something similar to “I have experience with data entry, and I remain extremely focused when I am performing my duties. I double check my work by counting cash back to the customer and ensuring that I have not provided too much or too little money.”
Although the duties you will perform as a bank teller may seem simple, there is a lot of tedious counting and multitasking with which you must contend. Your interviewer is specially trained to determine your qualifications, so by answering all of the above questions as completely as you can, you will be sure to stand out as the best candidate for the job.

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